Frequent Questions
Frequently Asked Questions
Click on the questions below to reveal each respective answer.
Can I preplan funeral services with Carroll-Waters?
Absolutely. Preplanning helps take the burden off loved ones. We assist with documentation, preferences, and cost arrangements. We are more than happy to talk with you about preplanning services (704) 278-3640
Can I ship a loved one to or from another state?
Yes, we can help to ship anywhere in the world. We take care of all logistics, permits and paperwork, so you don’t have to worry. Give us a call to talk to one of our helpful directors (704) 278-3640
Do you offer direct cremation services?
Yes — Carroll‑Waters provides respectful direct cremation without ceremony for families seeking a simplified, cost‑effective option. Call now to discuss direct cremation options (704) 278-3640
Do you provide unique and personalized funeral services?
Yes – Carroll-Waters has served many families who want to honor the uniqueness of their loved one's lives, including celebration of life events and funerals. This begins with a conversation about your loved one. Give us a call to talk through your needs (704) 278-3640
How do I contact you in an emergency?
We are available 24/7. Call (phone) or submit an online arrangement request and we’ll respond immediately. (704) 278-3640
Where do I find your pricing?
Our pricing is upfront and transparent, with no hidden fees or charges. Because we have many options available to accommodate your needs, we ask you to call us directly for accurate pricing. You can reach us at (704) 278-3640 24/7
What areas do you serve?
Absolutely. Preplanning helps take the burden off loved ones. We assist with documentation, preferences, and cost arrangements. We are more than happy to talk with you about preplanning services (704) 278-3640
