Veteran Services

Veteran Services

At Carroll-Waters Funerals & Cremations, we deeply honor the courage and sacrifice of those who have served our country. We recognize that our freedoms are made possible by their patriotism, dedication, and unwavering commitment to protect others.


Our team is proud to support veterans and their families by providing compassionate guidance and expert assistance in securing the benefits available through the U.S. Department of Veterans Affairs. We are here to ensure every veteran is honored with the dignity and respect they deserve.

A woman is holding an american flag and a rose at a funeral.

What are VA Burial Benefits and Memorial Items?

The VA burial benefits are designed to assist service members, veterans, and their families plan and pay for a burial or memorial service in a VA national cemetery. Memorial items are provided through the Veterans Affairs to honor the service of those who have served the country.

Who Qualifies for Burial Benefits and Burial in a National Cemetery?

Veterans, service members, spouses, and dependents may be eligible for burial in a VA national cemetery, as well as other benefits, if they meet one of the requirements listed below:


  • A veteran who didn’t receive a dishonorable discharge
  • A service member who died while on active duty, active duty for training, or inactive duty for training
  • The spouse or minor child of a veteran, even if the veteran died first
  • In some cases, the unmarried adult dependent child of a veteran

What are Military Funeral Honors and a Committal Service?

Military funeral honors include the playing of “Taps,” a rifle detail, a color guard and uniformed service members who properly fold and present the United States flag to the grieving family. These flags are typically given to the deceased’s next of kin or close friend. In order for the survivors to qualify to receive the burial flag, the veteran or reservist must be described by at least one of the following:


  • Served in wartime
  • Died while serving on active duty after May 27, 1941
  • Served after January 31, 1955
  • Served in peacetime and left military service before June 27, 1950, after serving at least one enlistment or because of a disability that was caused - or made worse - by their active military service
  • Served in the Selected Reserves, or served in the military forces of the Philippines while in service of the United States and died on or after April 25, 1951.

What are Burial Benefits and How Do I Apply?

The veterans death benefits help cover the burial, funeral and transportation costs associated with the deceased’s services and disposition. For those being buried in a national cemetery, survivors can receive assistance with the burial and funeral costs, the plot or internment, and the transporting of the veteran’s remains for burial.


You must file a claim for a non-service-connected burial allowance within two years after the veteran’s burial or cremation. There is no time limit to file for a service-connected burial, plot or interment allowance.


You can apply online at https://www.va.gov/burials-and-memorials/application/530/introduction or by mail after completing the VA Form 21P-530.


A veteran who didn’t receive a dishonorable discharge or a service member who died while on active duty may be eligible for a headstone or marker if they meet certain requirements. To find out if your deceased loved one qualifies, visit https://www.va.gov/burials-memorials/memorial-items/headstones-markers-medallions/ 


The Department of Veteran Affairs also provides a headstone for unmarked graves of an eligible deceased veteran at no charge. To request a headstone, grave marker, or niche marker, fill out the VA Form 10-1330 and send to:


Department of Veteran Affairs
5109 Russell Road
Quantico, VA 22134-3909 


For more information regarding VA burial benefits and memorial items, visit https://www.va.gov/burials-memorials/ or contact the VA office at 1-800-827-1000.

Honoring Those Who Served

For veterans and their families in Charlotte, Cleveland, and all across North Carolina, Carroll-Waters is honored to provide dignified military funeral services. We ensure their service to their country is recognized with the ceremonial respect they deserve.

What you Can Expect at Carroll-Waters

  • Coordination with VA & honors teams — We handle paperwork for burial benefits, VA headstones or markers, and veteran plot eligibility.
  • Military honors protocol — We arrange honor guards, flag-folding ceremonies, rifle volley (where available), presentation of the flag to next of kin, and bugler/trumpet taps.
  • Patriotic ceremony enhancements — We can include memorial windows, service branch emblems, uniformed escorts, or special tribute displays.
  • Consistent coverage statewide — No matter where in North Carolina the veteran is, we can coordinate honors and transportation.

Benefits to You

  • You ensure your veteran receives full honors in recognition of their service.
  • Your family is relieved of navigating complicated government systems — we manage veteran benefits and logistics.
  • The ceremony gains appropriate gravitas and solemnity, reflecting national gratitude.
  • You leave a powerful legacy and remembrance for the community and future generations.

Who Should Choose This Service

  • Families of military veterans seeking full ceremonial honors.
  • Those eligible for VA burial benefits who want support in applying.
  • Anyone who wishes to incorporate patriotic or service-related elements in the funeral.

Call Carroll-Waters at (704) 278-3640 to begin planning veteran honors and give your loved one the respect they deserve.